Delivery and Refund Policy
Thanks for purchasing our products at www.claretrondel.com.
Shipping options and delivery times vary depending on your location.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the original condition and packaging including tags. Please note that there may be restocking fee of 15% on a certain product. ALL CUSTOMIZED items are not eligible for a refund.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team at firstname.lastname@example.org